Customer Profile: A mid-sized furniture manufacturer.
Problem: Our client embarked on an ambitious journey to implement Odoo ERP within their organization. After a protracted 2.5-year engagement with the software vendor, they found themselves in a challenging predicament. Despite investing substantial time and resources, only a partial implementation had been achieved, leaving them with no viable exit strategy. The crux of the matter revolved around the manufacturing module, hindered by a lack of clarity in requirements comprehension and practical adaptability within their operational environment.
Solution: Swiftly immersing ourselves in the intricacies of the project, we diligently identified the impeding factors. By facilitating productive discussions among all key stakeholders, we proposed a pragmatic solution. This entailed streamlining the manufacturing module by eliminating redundant steps and features. The outcome was a more concise, user-friendly process that resonated better with the operational teams.
Benefit: The client reaped substantial benefits from our intervention. Not only did they save a significant amount of time in resolving the implementation issue, but the simplified process also ushered in a sense of contentment among the operational teams, who now enthusiastically embrace the system.
Salvaging An ERP Implementation