Performance Management Process

Customer Profile: A leading manufacturer of large process equipment.

Problem: The company faced challenges related to accountability throughout all levels, causing unease among management and HR.

Solution: We thoroughly examined the entire organization and formulated job descriptions, established organizational charts, reporting hierarchies, and performance metrics. This information was conveyed clearly to all personnel. Additionally, we implemented a biannual appraisal system, offering individuals feedback on their performance. Variable Pays were then determined based on performance, while salary increments were tied to objective performance evaluations.

Furthermore, we compiled the organization's HR policy manual, encompassing all policies, procedures, and employee benefits, to be adhered to by all staff members.

Benefit: The organization now boasts a robust, transparent, and replicable performance management process. Employees can actively engage in structured discussions with both HR and management to address their roles and performance.